Complacency Index

By Harpreet S Bindra 164 Reads | 3.5 out of 5 (2 Ratings)
Business BookEnded0 Episodes
Complacency is the most under-rated, under-discussed and under-researched topic in the business world. We all have complacency, but are unaware of how much complacent we are? It has an impact on the success and failure of an individual and an organization. This book is an attempt to enable us to measure and use complacency in the best way. This book has given a new index called the complacency index, which measures complacency for assessment of innovation and mindset. It will help you to give an insight about how to use complacency index in day to day business life, for innovation. Complacency Index will evolve the existing Human capital Index to the next level. Join me in unfolding the unknown arenas.
Ratings & Reviews
2 Ratings
3.5 out of 5
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"Apple User"

good read

"Prasanha Kumar"

great pick for the week!

Foreword 01-01-1970
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Foreword 01-01-1970
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Acknowledgement 01-01-1970
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Part 1 01-01-1970
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1. Background 01-01-1970
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2. Objective 01-01-1970
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3. Eight Areas – What’s Missing, Let’s Think and Find It? 01-01-1970
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4. What is “Complacency Index”? 01-01-1970
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5. Complacency Index Equation, Linkages with Innovation and Mindset 01-01-1970
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Part 2 01-01-1970
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6. Calculating Complacency Index and How to Use it? 01-01-1970
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7. Sales Side Questionnaire and Complacency Index 01-01-1970
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8. Individual Questionnaire and Complacency Index 01-01-1970
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9. Product Management Questionnaire and Complacency Index 01-01-1970
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10. Delivery Questionnaire and Complacency Index 01-01-1970
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11. Human Resource Questionnaire and Complacency Index 01-01-1970
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12. Marketing Questionnaire and Complacency Index 01-01-1970
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13. Customer Care Questionnaire and Complacency Index 01-01-1970
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14. Combined Complacency Index and Impact 01-01-1970
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15. Human Capital Index and Complacency Index 01-01-1970
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Part 3 01-01-1970
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16. Conclusion and Flow of book 01-01-1970
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17. What to Achieve 01-01-1970
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18. Volume 2 – Research on Complacency Index Results 01-01-1970
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